Introduction and Applicability

‍By accessing or using the YOOPknows Application, users agree to these Terms and Conditions. Users must beatleast 18 years old. These Terms are governed by the laws of the United States (including applicable federaland state law), the European Union (including GDPR), and the United Kingdom.

Definitions

‍Key terms such as “Application,” “Account,” “Subscription,” “Service,” “Content,” “User,” and “Company” are defined consistently and clearly for all jurisdictions.

Privacy and Data Protection

‍The Company complies with GDPR for all EU/EEA users, UK Data Protection Act for UK users, and applicable US privacy laws (e.g., CCPA for California residents):

1. Users are informed, and must give explicit, informed consent for data processing before any data is collected or processed.
2. Clear privacy policies outline data collection, use, sharing, and protection practices.
3. Users may exercise their rights to access, rectify, erase, or withdraw consent regarding their personal data.
4. User Responsibilities

Users agree to:

1. Use the Application only for lawful purposes and in accordance with these Terms.
2. Not misuse, abuse, copy, or modify app content.
3. Not violate intellectual property rights, post illegal content, or engage in prohibited behaviors as detailed in the Terms.

Subscriptions and Payments

‍Paid services and subscriptions are billed as described in the terms, with clear information on renewal, cancellation, and refund policies in accordance with US, UK, and EU consumer protection laws.

Account Termination

‍The Company reserves the right to terminate accounts for breach of the Terms, abusive behavior, or illegal activity. Users may also cancel their accounts at any time.

Dispute Resolution

‍Disputes may be resolved according to local jurisdiction, with information provided on applicable consumer rights for users resident in the USA, EU/EEA, and UK.

Changes

‍Users will be notified of material changes to terms. Continued use of the app constitutes acceptance of updates.

Contact and Complaints

‍Users may contact YOOP Ltd at the provided address for queries or complaints relevant to local law.

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Last updated: September 10, 2025